Book4cacs accepts return as per the following policy
- Only defective/damaged books/products will be accepted for returns/refunds.
- Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.
- Damages due to normal wear & tear and negligence on part of the customer is not returnable at all.
- Customer should send 2-3 pictures of that defected book he/she received as a proof through mail, WhatsApp so that we can assist in proper manner.
- Only those books/products will be eligible for return policies which are received by us within 7 working days of the date of delivery.
- Book4cacs retains the rights to examine whether the books/products returned is defective/damaged and based on the verification Book4cacs will either reship/replace the Books/Products to the customer.
- In case books/products is defective or damaged then the Book4cacs will replace and reship the same books/products to the same shipping address of the customer subject to the availability of the stock of the books/products.
- Customer will have to bear the shipment charges for the return book if he/she don’t like the book and a deduction Rs 80/- per book will be done.
- If the books/products stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email.
- Yes we will provide you with the full refund of the amount you have paid twice. However, if the product was already shipped, then we will provide the refund after deducting the courier charges.
Book4cacs refund policies are as following
- Only those books/products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.
- In the event that a books/products is listed at an incorrect price or with incorrect information due to an error in pricing or books/Products information, Book4cacs may, at its discretion, either contact the customer for instructions or cancel the order and notify customer of such cancellation. In such cases Book4cacs will refund the charged amount to the customer (only for which the payment is already received). For Online Refund
- In case the payment mode of the refunded order is Online (Credit Card/Net Banking) the amount will be refunded to the customer on the same mode of payment.